We want our users to understand what information dbay collects and the value they receive in return. We aim to explain to our users the information that we collect from them and what we plan on doing with it. Where we use techniques that gather information without your direct input, we will let our customers and users know and provide them options to limit this collection.
Having accurate information about our users helps create a smooth customer experience.We will provide mechanisms where we can to give our users access to information related to their account and other interactions with dbay. We want our customers and users to be able to easily correct that information if it is wrong or out of date.
Users trust us with their personal information and expect us to protect and use it appropriately. We operate information privacy and information security programs that incorporate leading practices to manage personal data from collection through to destruction.
We take our commitment to privacy seriously and hold ourselves to a high standard. Our program takes into account legal requirements and our commitments to our customers to deliver a trusted experience when interacting with dbay.
cWe work hard to provide buyers and sellers a safe and trustworthy place to interact. We have implemented a number of programs to protect everyone who uses dbay websites. With millions of transactions per day, a small number don’t go as planned. We have developed complaint and escalation processes to help resolve problems in a fair and consistent manner.